Privacy Policy

This Privacy Policy explains how TopQualityHelp collects, uses, stores, and protects your personal data when you visit our website, communicate with us, or book a photography session. By accessing our website or using our services, you consent to the practices described in this Policy.

1. Introduction

At TopQualityHelp, we prioritize the confidentiality and security of your personal information. We follow applicable data-protection regulations and ensure that your information is handled responsibly and transparently. This Privacy Policy applies to all visitors, clients, and users of our website and services.

2. Information We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number.
• Booking details: preferred session type, date, time, and communication history.
• Technical data: IP address, browser type, device information, and site interaction statistics.
• Uploaded content: reference images or materials sent to us during project discussions.
• Payment information: processed securely through third-party services (we do not store card data).

3. How We Use Your Information

Your information is used strictly for purposes related to our services, including:

• processing bookings and delivering photography services;
• communicating session details, updates, or reminders;
• customizing your experience and improving our website;
• ensuring secure and efficient service delivery;
• responding to inquiries and providing customer support;
• sending optional updates or promotional material (only if you opt-in).

4. Storage of Photographic Materials

As a photography studio, we handle digital images and media files with strict care. Photos captured during your session may be stored securely for backup, editing, delivery, and archival purposes. We never publish or use your images for marketing without your explicit written consent.

Clients may request deletion of their image files after delivery. Some files may remain in secure local backups for a limited time for safety and recovery reasons.

5. Legal Basis for Processing

We process your personal data based on one or more of the following bases:

• Contractual necessity — to provide photography services you have booked.
• Legitimate interest — to maintain business operations and improve services.
• Consent — when you agree to marketing or image usage permissions.
• Legal obligation — when required by authorities.

6. Sharing Your Information

We do not sell, rent, or trade any personal information. Your data may only be shared with:

• trusted third-party service providers (payment processors, hosting companies);
• retouching specialists (only with your knowledge and under confidentiality);
• legal authorities, if required by law.

All third parties follow strict data-protection obligations and do not use your information for unrelated purposes.

7. Cookies & Tracking Technologies

Our website uses essential cookies to ensure proper functionality and a smooth browsing experience. These cookies may store preferences such as language settings and session status. We may use anonymous analytics to understand site performance, but we do not use invasive tracking or advertising cookies.

By continuing to browse our website, you agree to the use of essential cookies.

8. Data Security

We employ secure servers, encrypted communication, and restricted access to protect your personal data. Despite these measures, no digital system is entirely risk-free, but we take all reasonable precautions to prevent unauthorized access, loss, or misuse.

9. Your Rights

You have the right to:

• access the personal data we hold about you;
• request corrections to inaccurate information;
• request deletion of your data where legally possible;
• withdraw consent for marketing or image usage;
• request restriction or limitation of processing;
• request a copy of your data in a portable format.

To exercise any rights, please contact us using the email listed below.

10. Data Retention

We retain personal information only for as long as necessary for service delivery, legal compliance, or archival purposes. Contact information may be kept for record-keeping and booking history unless deletion is requested.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content, privacy methods, or security practices of such third-party websites. We recommend reviewing their Privacy Policies before sharing any information.

12. Updates to This Privacy Policy

TopQualityHelp may update this Privacy Policy to reflect changes in our practices or applicable laws. All updates are published on this page, and continued use of the website implies acceptance of the revised Policy.

13. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or how your information is processed, please contact us:

Email: [email protected]
Phone: +358 9 555 1234